Frequently Asked Questions
Last Updated: March 2026
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Licensing & Activation
How do I activate my license?
After purchasing a plugin, you'll receive a unique license key. To activate:
- Go to your dashboard and copy your license key
- In WordPress, go to Settings → [Plugin Name] (e.g., Settings → Word Count)
- Scroll to the License Activation section
- Paste your license key and click Save Changes or Activate License
See the complete activation guide for step-by-step instructions.
Can I use my license on multiple websites?
Yes! All BlogUtils licenses work on unlimited websites. There are no activation limits or domain restrictions.
You can install and activate your plugin on as many WordPress sites as you want - personal sites, client sites, development sites, staging sites, etc.
What if I lose my license key?
No problem! Your license key is always available in your dashboard. Just log in to retrieve it anytime.
You can also find it in:
- Your original purchase confirmation email
- Your account settings
Do I need an active internet connection to use the plugin?
Only during initial activation. After that, the plugin works completely offline.
If the validation server is temporarily unreachable during activation, the plugin will continue to work normally thanks to the grace period system. This ensures your site never breaks due to temporary network issues.
Will my license expire?
No! Your license is lifetime. Pay once, use forever. There are:
- No subscriptions
- No renewal fees
- No expiration dates
- Lifetime updates included
- Lifetime support included
Can I transfer my license to a different website?
Yes! Since there are no domain limits, you can use your license on any website.
To move a plugin:
- Install the plugin on the new site
- Enter your license key in the settings
- That's it!
There's no need to "deactivate" from the old site first. Your license works on unlimited sites simultaneously.
I'm getting an "Invalid license key" error
Common solutions:
- Make sure you copied the entire key (no spaces or line breaks)
- Verify you're using the correct license for this specific plugin
- Each plugin requires its own license key
- Check that you're entering it in the correct plugin's settings page
- Try copying the key again from your dashboard
- Clear your browser cache and try again
If you purchased a bundle, you have 4 separate license keys (one for each plugin). Make sure you're using the right key for the right plugin.
Still having trouble? Contact me with your license key and I'll help immediately.
Can I share my license key with others?
No. License keys are for your personal use only. While you can use your license on unlimited websites that you own or manage, you cannot share your license key with other people or redistribute it.
Each customer needs their own license.
Purchasing & Billing
What payment methods do you accept?
I accept all major credit cards and debit cards through Stripe:
- Visa
- Mastercard
- American Express
- Discover
- And many more
All payments are processed securely through Stripe. I never see or store your card details.
Can I get a refund?
Yes! I offer a 30-day money-back guarantee.
If you're not satisfied for any reason, contact support@blogutils.com within 30 days of purchase for a full refund. No questions asked.
Do you offer discounts for multiple plugins?
Yes! I offer bundle discounts when purchasing multiple plugins:
- Individual plugins: $50 each
- 2 plugins: $90 (save $10, 10% off)
- 3 plugins: $127.50 (save $22.50, 15% off)
- All 4 plugins: $160 (save $40, 20% off)
The discount is automatically applied at checkout.
Will I be charged again in the future?
No! All BlogUtils purchases are one-time payments. There are no:
- Recurring charges
- Subscription fees
- Renewal fees
- Hidden costs
You pay once and own the plugin forever.
Technical Questions
Does this work with Gutenberg?
Yes! All BlogUtils plugins work with both the Gutenberg block editor and the Classic Editor.
Will this slow down my site?
No. The plugins are highly optimized with minimal performance impact:
- Minimal database queries
- Lightweight CSS/JS
- No external API calls (except initial license activation)
- No tracking or analytics code
Can I customize the appearance?
Yes! Each plugin includes customization options such as:
- Badge position (before/after content)
- Color customization
- Typography options
- Display settings
For advanced customization, you can add custom CSS through your theme.
Which post types are supported?
By default, badges appear on posts. You can enable them for pages and custom post types in the plugin settings.
Each plugin has post type filtering options in Settings → [Plugin Name].
Can I hide features on specific posts?
Yes! Each plugin includes a per-post disable option.
When editing a post, look for the plugin's meta box in the sidebar. Check the box to disable the feature on that specific post without affecting other posts.
WordPress Compatibility
What WordPress version do I need?
WordPress 5.0 or higher is required. I recommend using the latest version of WordPress for best performance and security.
Tested up to: WordPress 6.9
What PHP version do I need?
PHP 7.4 or higher is required. I recommend PHP 8.0+ for optimal performance.
Will this work with my theme?
Yes! The plugins work with all WordPress themes. They've been tested with the most popular themes including:
- Twenty Twenty-Four
- Astra
- GeneratePress
- Kadence
- OceanWP
- And many more
Does this work on WordPress.com?
Yes, if you have a WordPress.com Business plan or higher (required for plugin uploads).
The free and Personal plans don't support custom plugins.
Support & Updates
How do I get support?
Email me at support@blogutils.com or use the contact form.
I typically respond within 24 hours on business days (usually much faster!).
What's your support response time?
I aim to respond to all inquiries within 24 hours on business days. Most inquiries are answered much faster.
For urgent issues, email support@blogutils.com directly with "URGENT" in the subject line.
Are updates free?
Yes! All updates are completely free, forever. When I release new features or bug fixes, you'll receive an email notification.
Download the new version from your dashboard and reinstall.
How do I update my plugin?
When an update is available:
- Download the new version from your dashboard
- In WordPress, go to Plugins → Installed Plugins
- Deactivate the old version
- Delete the old version
- Upload and activate the new ZIP file
Important: Your settings and license key will be preserved during the update.
Still have questions?
I'm here to help! Contact me at support@blogutils.com or visit the support page.